Thank you for shopping at BuySellVape.com. Please review our policies regarding refunds and returns below:
Refunds
- Orders can be canceled or shipping addresses changed before the products are dispatched. Once the product has been shipped, refunds or address changes are not possible.
Defective Product
- If you receive a defective product, please provide proof by contacting us. After verification, we can send you a replacement. Please note that we do not offer refunds for any devices once the order has been shipped.
Returns
- We do not accept returns on our devices. In case you receive a defective product, please contact us with proof, and we will arrange for a replacement. Refunds are not available for devices after they have been shipped.
Missing Order
- If your order goes missing during shipping, please reach out to us. After verification, we will send you a new order promptly.
We strive to provide quality products and excellent service. If you have any questions or concerns regarding refunds or returns, please feel free to contact us.